Moxa Technologies C104H/PCI Series Manuale Utente Scaricare il pdf (Pagina 48)

Return Procedure

For product repair, exchange or refund, you must:

v Provide evidence of original purchase.

v Fill out the Problem Report Form (PRF) as detailed as possible for shorter product

repair time.

v Obtain a Return Merchandise Authorization (RMA) number from the sales

representative or dealer.

v Carefully pack the product in an anti-static package, and send it, pre-paid, to the

dealer. The RMA number should be visible on the outside of the package, and include

a description of the problem along with the return address and telephone number of a

technical contact.

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Moxa Technologies C104H/PCI Series Manuale Utente Pagina 48