Moxa Technologies DE-301 Manuale Utente Scaricare il pdf (Pagina 133)

Problem Report Form

NPort Server Lite

Customer name:

Company:

Tel: Fax:

Email: Date:

1. Moxa Product: o DE-301 (1 RS-232 port) o DE-331 (1 RS-422/485 port)

2. Interface: o RS-232 o RS-422 o RS-485 (ADDC) o RS-485 (by RTS)

3. Operation mode: o Host-Based mode o Pair-Connection mode

4. Serial Number: ___________

5. NPort Firmware Version: ________________

6. NPort Manager Version: ________________

7. PC Host: Make _________ Model _________

8. CPU: Speed _____MHz Make ______ Model ____

9. Ethernet Card : o ISA Card Make__________ o PCI Card Make: __________

10. Your Installation Type: o Single-Host o Custom

11. Problem Description: Please describe the symptoms as clearly as possible, including all error

messages. Be complete, since we may need to follow your description to reproduce the symptoms.

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Moxa Technologies DE-301 Manuale Utente Pagina 133